Worst service

I contacted Vodacom for their Fibre month to month deal, after my router has been delivered, after 7 days and spending so much money to airtime to follow up with No Connection and Installation that took place then I cancelled the deal as the customer service was just as ***********. They even collected the Router again.....Now Vodacom is deducting a monthly instalment.....I did not have connection and i requested a month to month deal and NOT a contract......I did make contact with them but nothing was done. I will not waiste any further money on airtime to follow up, I will just dispute the payment every month but i REFUSE TO PAY FOR A SERVICE I DID NOT HAVE OR ENJOY and on top of it all I requested a MONTH TO MONTH deal and NOT a contract. This is the worst ever customer care experience ..... SO IF YOU READING THIS YOU NEED TO CANCEL WHATEVER YOU HAVE ON YOUR SYSTEM WITH IMMEDIATE EFFECT!!