RM
Richard M
1 reviews | Active since May 2012
01 Oct 2025, 09:23
Worst Service
Dealing with vodacom support is the worst experience I've ever had. Between the bot and the call center i can't tell who's wrose. I've been trying to reactivate my account for 5 days now, calling them everyday.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Oct 2025, 10:13Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2025, 10:13
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
RM
Richard M's updateReviewer Update
01 Oct 2025, 13:44I posted this at 10am and now it's almost 2pm. still waiting
RM
Richard M's update01 Oct 2025, 13:44
Reviewer Update
I posted this at 10am and now it's almost 2pm. still waiting