Worst service

I logged a request to cancel my contract as I'm no longer working, I started to call in May and also June all consultants told me that they can't cancel as I have been their client for 8years, I informed them I no longer want the contract they have sent numerous sms's confirming the cancellation

Last week in July I called again they told me the same story and one guy said that he can lower my package to R79 I still refused he said they will debit R79 in July then the contract will be cancelled, I was happy and also got an SMS

Today 19-07-2024 I spoke to a lady (Asanda Mkhize) at 09:55, she said as per what she sees on the system I have agreed to a lower package as per my last interaction with the previous consultant, I informed her that's all lies as I mentioned I longer want the contract meaning the previous consultant did ***** by loading an unagreed arrangement

She said that she will log a complaint about that and we should get feedback within 48hrs to 72hrs that's up until Wednesday, then my contract will be cancelled

I have heard this song for so long, please cancel it now