WORST SERVICE!!!!!!!

My contract ended in January 2024, i declined an upgrade and cancelled the contract. It was not closed, my credit profile shows i have arrears for March and April with Vodacom. Called in their customer service department on the 17 May 2024 and they told me it will be sorted in 30 days but to date nothing has happened. “My account”is still active, don't know for what because its cancelled, when i send emails they bounce, the walk in centres are not helpful. From here going straight to the ombudsman. So tired of this company, VERY UNPROFESSIONAL & 0 Disregard for their clients!!!!!!!!!!!