Worst service

Ive been a Vodacom client for a while now, and this is worst service ive ever got from Vodacom

Ive app**** for a contract online, it got approved, waiting for confirmation, so no one phoned me for the confirmation, Ive phoned the confirmation department, where I was told I cant phone in for the confirmation they have to phone me

Then I received an sms to say the phones that I requested on the contract is out of stock, waiting period would be 2-3 weeks

So I went into the Vodacom Shop Wonderboom junction to see if they can assist me

The lady who tried to assist, said that if the contract is order online they cant help me, she tried to apply for the same contract and it got declined due the online one pending confirmation

So i phoned the online department to cancel the online deal due to no stock, the I phoned the Vodacom store again and they app**** for the contract again, the sales person on the phone told me it will take 1-2 hours to hear if the application has been approved

Its Monday morning at 11:13 and still did not hear anything from Vodacom

On Saturday I phoned the Vodacom store from 11 to 3, left messages for them to phone me back, well no one did

So I went into the store about 15:30 and the sales lady told me nothing is happening on the account as they waiting for the verification to happen, she will contact me once she can see an outcome on my account

This is really frustrating, so last night I went into the Vodacom website again, to see if they at least marked the phone contact as out of stock, and nothing, you can still order the phones and they don’t tell you they are out of stock

So I really want to know who do I go about to see what is happening with my application? I cant go onto the Vodacom website to see the status, nor on the Vodacom app? So the only thing I can do is to phone and phone and phone with also no luck

so i phoned again today at 13:00 and still no one can tell me whats happening with my application.