CvdM
Chane van der Merwe
1 reviews | Active since Jul 2021
12 Nov 2021, 09:40
Worst Service
I ordered a Fibre line with Vodacom, Vuma installed the line on Monday and I have still not received my router from Vodacom. The one and only time I got through on their number I was told that It has not been out out for delivery and someone will phone me back. Worst Service that I have ever received. No Communication from Vodacom.
How on earth can this take so long?
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Vodacom's replyOfficial
12 Nov 2021, 11:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2021, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team