WORST SERVICE

I upgraded yesterday morning and am still waiting for my sim card to be activated...Decided to do the online chat and had the boy Jared Tremaine was supposed to assist...well he was the person that should've assisted... He kept leaving me hanging and not answering me, i then exited the chat and i tried again and again this chap Jared was supposed to assist me - needless to say i am still waiting as he is ignoring me. I know i am not the only one who has service problems with Vodacom and this will probably not even be answered but i seriously dont know how to get them to give me the service i pay for... so i am just venting as this is all it is, nothing will be done. But i really dont feel it is fair that we as clients are held ransom by these giants... and we just have to grin and bear it. I do know that there are many people out there that actually wants to work and will do a much better job at it than this chap called Jared Tremaine...