pB
pierre B
1 reviews | Active since Jan 2011
13 Aug 2020, 19:33
worst service
After numerious calls to Vodacom Fibre since 10/08/2020 when I had my appointment for installation, which did not happen until today. None of Vodacoms managers or any employee gets back to me to say why my internet is not installed yet or what the problem is. This is very bad service from Vodacom and the installers that they use. Very unprofetional from a big service profider.
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Vodacom's replyOfficial
14 Aug 2020, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Aug 2020, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team