PV
PORCIA V

1 reviews | Active since Feb 2013

29 May 2023, 10:38

worst service

I called this morning and spoke to Hope that promised to send me banking details to make my payment. I called back and spoke to Jade and Khanya that told me they cant assist me. I was then told to speak to Andiswa. Your staff is ***********. I am not receiving statements and have to deal with staff that give the wrong information. You guys can really learn from telkom I will ensure that I dont refer or recommend anyone to deal with you guys

0
Replies (1)
Vodacom
Vodacom's reply29 May 2023, 12:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team