PV
PORCIA V
1 reviews | Active since Feb 2013
29 May 2023, 10:38
worst service
I called this morning and spoke to Hope that promised to send me banking details to make my payment. I called back and spoke to Jade and Khanya that told me they cant assist me. I was then told to speak to Andiswa. Your staff is ***********. I am not receiving statements and have to deal with staff that give the wrong information. You guys can really learn from telkom I will ensure that I dont refer or recommend anyone to deal with you guys
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Replies (1)Vodacom's replyOfficial
29 May 2023, 12:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 May 2023, 12:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
