ZN
Zwivhuya N
1 reviews | Active since May 2018
25 Jun 2019, 09:40
Worst service
I had R96 after I bought power hour after my 46mins call it just happens that my airtime also disappeared
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 Jun 2019, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Jun 2019, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
ZN
Zwivhuya N's updateReviewer Update
25 Jun 2019, 10:30I even called consumer services but still haven’t got my airtime back
This back and forth is not fair on your consumers .i just want my airtime back
This back and forth is not fair on your consumers .i just want my airtime back
ZN
Zwivhuya N's update25 Jun 2019, 10:30
Reviewer Update
I even called consumer services but still haven’t got my airtime back
This back and forth is not fair on your consumers .i just want my airtime back
This back and forth is not fair on your consumers .i just want my airtime back
Vodacom's replyOfficial
25 Jun 2019, 12:18Dear Zwivhuya,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
Vodacom's reply25 Jun 2019, 12:18
Official
Dear Zwivhuya,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,
Ashwin Abdurahman Consumer Website Team(SA)
Best regards,