CJ
Cornelia J
1 reviews | Active since Feb 2012
12 Jun 2019, 15:11
Worst service
Im so over Vodacom. I had the same problem last month and ,NOT SORTED OUT. I stll have data left 881mb AND RECEIVE MESSAGE....RAN OUT OF DATA PLEASE RECHARGE.... Ashwin try to sort out last month but could not sort out.... I CANNOT GO ON LIKE THIS!!!LOGGED CALLS LAST MONTH AND IT JUST GOT RESOLVED WITHOUT BEING RESOLVED IF NOT RESOLVED BY END OF DAY TOMORROW WILL SEND CIO MR SHAMEEL AN EMAIL AND WILL LOOK FOR OMBUDSMAN THIS IS REDICIOUSLY BAD SERVICE.....CANT WAIT TO STOP MY SUBSCRIPTION WITH VODACOM BE WITH THEM FOR 21 YEARS ANDCTHIS KIND OF SERVICE...IT SUCKS
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Jun 2019, 18:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Jun 2019, 18:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
CJ
Cornelia J's updateReviewer Update
14 Jun 2019, 07:21NOTHING HAPPEN!!!!!!!!!!!!!!!!!!! I will send the CIO and email today and it will also be on social media. NOBODY CAN GO ON LIKE THIS> I CANNOT USE MY DATA!!!!!!!!!!!!! because whoever block my account and indicate THA YOU RAN OUT OF DATA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! where there is 881mb data left...PLEASE CATCH A WAKEUP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
CJ
Cornelia J's update14 Jun 2019, 07:21
Reviewer Update
NOTHING HAPPEN!!!!!!!!!!!!!!!!!!! I will send the CIO and email today and it will also be on social media. NOBODY CAN GO ON LIKE THIS> I CANNOT USE MY DATA!!!!!!!!!!!!! because whoever block my account and indicate THA YOU RAN OUT OF DATA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! where there is 881mb data left...PLEASE CATCH A WAKEUP!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Vodacom's replyOfficial
24 Jun 2019, 14:16Dear Cornelia,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply24 Jun 2019, 14:16
Official
Dear Cornelia,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Best regards,