Worst Service!

Vodacom insurance has been the worst experience.

If your phone gets ******, you are already having to deal with that, and then you have to deal with rude people at the call centre, ********** , who are in no way willing to help you.

About 4 hours i have spent on the line trying to get assistance, and once i finally got through, no help was given and the agent I spoke to was terrible. I don't think it is acceptable to have agents who make it out to be such an inconvenience that you called. I pay for vodacom insurance every month for instances such as this and when it comes to claiming it becomes a problem.