1 reviews | Active since Oct 2018
Worst service
For almost two weeks ive been struggling to buy data.. Via app or *135# it keeps telling me to call sevice provider.. There was only one way of buying data and that was one data data for r19 . Which cost me alot this month!!!
Now since yesterday Ive been struggling to buy any data at all.
I phoned vodacom 3 times and no one could help me last night . I had important worked to be done!! Via internet
I took a friend of mine sim card and guess what. We tried through my pgone buying data and it Worked!!!
But mine. Nope..
So i got my monthly airtime today, havent been using my phone today and it took r50 of airtime .JUST BECAUSE I CANT BY DATA.
Phoned vodacom this morning, the lady told me se will lalog a request and send me the request number. She send it to ols number which was a prepaid number of mine YEARS AGO.
And as i phoned. They all git different stories, even the team leader
1st alot of onr day bundle to buy. Then airtime gone..
Like really vodacom!!???
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
