Worst Service

<p>August 2016 I went to one of your stores with all the necessary documents to change the banking details for the debit order. That was lost by your incapable staff members. Now my services gets suspended every month, and Vodacom is making a fortune off me for reconnection fees. I am being told after the same fight everymonth, that someone from accounts department will phone me to rectify this. We are nearing a year since I have handed the documents in , and I am currently on hold, again, with your incappable and rude call centre agents, to get ****** for something you cannot rectify once again. It would be nice if someone that knows what they are doing, to contact me.</p> <p>something that i am wondering about, is why do you say the phonecalls may used for training purposes? Do you not do training anymore?</p>