WORST SERVICE

29 Feb 2015, I cancelled my contract instead of renewing. I use a Blackberry 9900.When they cancelled my contract,I asked to be placed back on pre-paid. I guess someone at Vodacom was not happy with my decision to cancel the contract that they activated BB10 on my phone and then for 3 days, I could not purchase the R59 BIS.After taking me from pillar to post, they finally fixed it. But it didn't end there,on the 23rd March 2015, I tried purchasing airtime,the airtime did not load on my phone. I initially thought it was FNB's fault,which it wasn't and I apologise to FNB for accusing them of an issue that was not caused by them. Then I bought a voucher airtime on the 27th March 2015,same thing happened. As it turns out, the same person who activated BB10 on my phone, deactivated my phone from being able to load airtime. Now, 7 days later, I don't have airtime and nobody at Vodacom doesn't know how to resolve an issue that was caused by one of their colleagues. The call centre could not fix it. Went to Vodacom at the Grove,was advised that they activated it but if that doesn't work, then I need a sim swap.Well,it is still not working.EPIC FAIL!