nK
nqobile K

1 reviews | Active since Aug 2019

21 Dec 2021, 08:56

Worst service

So inhave been updating my address for firbe with vodacimeom for almost 2weeks

Every time i call vuma they tell me address is not updated

I am so frustrated as i have been waiting for over a month i am not getting help from vuma and Vodacom when i call vodcom they tell me to call vuma when i call vuma they tell me to call Vodacom i am ****ed and just want to cancel and get my refund back

0
Replies (2)
Vodacom
Vodacom's reply21 Dec 2021, 08:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
nK
nqobile K's update28 Dec 2021, 09:58
Reviewer Update
still waiting for a call back