Worst service

<p>Good day</p> <p> </p> <p>I wanted to first not do this public but after holding on 20min and still on hold with no manager able to assist in decided to make this public and I am sure I am not the only or first customer complaining .</p> <p> </p> <p>Dial *111# to buy data and it says dubble your data with my vodocom app.</p> <p>Your app has a major glitch or your system is faulty I have had my contract for years but your app says I am not the main account holder .. and not just now each and every time. So I can't get your so called "double data" </p> <p> </p> <p>Phoned your call centre after 20 min I put down the phone earlier cause holding to speak to a manager is just more frustrating like when the consultant said I can only purchase month to month data and not once off and still for 149 but billed each and every month. The previous month I spoke to a consultant and paid I think R79 for a gig so why is this time better. The consultant said she couldn't as she needs to log a complaint and I should use my vodocom app .. for heaven sake I just said it's not working. So I wanoted this resolved and I want to benefit too. Please feel free to go listen to my recording and I hope not just today's but the previous month too. </p> <p> </p> <p>I am sorry I took it out on the consultant that I spoke to for her only being the middle man in this pathetic service. </p>