Worst service

<p>I was advised by a team leader in cancellations that I will be refunded. I got an email to confirm the refund. I was advised it will take 7 days to reflect. I gave it more than 7 days and no refund is reflecting. I emailed Zama the team leader who confirmed the refunded twice but I never got a response or feedback. </p> <p>Please go through my account and see the previous interaction before calling me. And don't get an agent, CRM or team leader to call me as they have all failed. Please get Zama manager to call me. </p>