1 reviews | Active since Aug 2015
Worst service
<p>I am trying to do a transfer of ownership. It has taken 2 months now. I had all the documents filled in and signed, handed it in to vodacom just to process the forms bit their system was currently offline. They asked me to give them the forms and docu.ents so they can process it when the systrm came back online. I went back a week later to check if they have processed, but they have lost my documents. I did everything again and systems were down again when I went back. It eventually came back online, but no one now knows how to do the transfer. They keep telling me to come back or phone them and they can never help me. They sit and chat to each otber in the shop before attending to customers and when they eventually do, they are extremely rude. I am very dissapointed and my patience has run out after another 2 weeks of waiting!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Althea
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
Dear Althea
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
Dear Althea
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
Dear Althea
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
