MS
Madelein S

1 reviews | Active since Jan 2017

28 Mar 2017, 12:28

Worst service!!!

<p>Don't know why there is even a customer service...</p> <p> </p> <p>IF someone answers they cannot help you and you are transferred to hundreds of different "departments", and if someone is finally available they cannot assist...</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2017, 12:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MS
Madelein S's update03 Apr 2017, 14:12
Reviewer Update

When will a consultant contact me?

Had no reply so far!!!