MB
Mina01 Botha

1 reviews | Active since Mar 2017

09 Mar 2017, 08:49

Worst Service

<p>I have been phoning Vodacom Business since 02/03/2017.</p> <p> </p> <p>When I phone ********** which is the Business helpline they keep transferring me to consultants in other departments and nobody is able to assist me.</p> <p> </p> <p>I have waisted almost 10 hours with Vodacom the last week, and NOBODY HAS GOTTEN BACK TO ME. </p> <p> </p> <p>THIS IS THE SECOND TIME I COMPLAIN ON HELO PETER and it just does not seem that VODACOM is interested in providing a good customer service.</p> <p> </p> <p>I am at this point so frustrated with Vodacom.</p> <p> </p> <p>This is literally the worse service I have ever received</p> <p> </p> <p>Thank You</p> <p> </p> <p>Minette</p> <p> ********** /9665</p>

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2017, 09:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team