Worst Service
<p>Vodacom is the worst service provider !!!! Yesterday i got a sms stating that a sim swop was generated.I called the call centre to stop the swop as i did not ask for one. I was assured by the agent that there was a block on my line and that it was flagged so that no sim swop can be done over the phone!!! And a few hours later, my phone had no connection...When i called vodacom they said the sim swop went throught!!!!!! How is that possible!! Now i have Pay to get my line back and i did not ask for any of this!!!!! Who is going to cover the costs!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Morning Nicolene,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Morning Nicolene,
Feedback has been provided.
Regards,
Cassandra
Best regards,
