1 reviews | Active since Jan 2017
Worst service
<p>my line all of a sudden got cut of begining of january, called vodacom a couple of times as no one could tell me the reason. They said there was outstanding amount on my line from november. They are investigating the matter as i do not agree with them. Now every 4 to 5 days they block my line. I then call them again to go thru the whole process. No one from vodacom has tried to call me to sort out the problem, the only answer they have is that they are ascaliting the matter. Fone still off today. But they expect us to pay them for a monthly service. I have been with them for 12 years. I am changin my service provider asap.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
good day
Phone lines still locked, and no one has called me. I called vodacom again this morning just after 8 o'clock, i was advised lines will be open by 10. ive been struggling for 3 days now where i have called vodacom multiple times, they have not once called me. There is a service enquiry on 1 of my lines regarding data, witch is vodacoms fault, by now they lock the lines they feel its time to sort out the problem.
really poor service.
good day
Phone lines still locked, and no one has called me. I called vodacom again this morning just after 8 o'clock, i was advised lines will be open by 10. ive been struggling for 3 days now where i have called vodacom multiple times, they have not once called me. There is a service enquiry on 1 of my lines regarding data, witch is vodacoms fault, by now they lock the lines they feel its time to sort out the problem.
really poor service.