Worst Service

<p>A simple query has taken over a month. Still no resolution in sight. I have now been blocked from calling the call centre as they say I have exceeded my monthly account call limit. I mean what do you expect? My query isnt resolved! The most useless call agents who when giving them the reference number. Which is:</p> <p>A2-63OT-DL5172. When quoting this number back to them, they ask me how do you spell a hyphen?????!!!!! I mean how stupid do you get???? Why do they even give me a reference number with hypens if the call centre agents dont know what it is!!</p> <p> </p> <p>Im so sick an tired of this bull **** lack of service the so called offer a person</p>