worst service
<p>I have been experiencing bad service with Vodacom. Problem started when I moved to a new area which had almost no reception/network. I reported the issue early November 2016, with the hopes that one of the biggest network providers would have no issue resolving. But was i wrong or was I wrong. Till date (even after several attempts to get my issue resolve) no steps have been taken. In December I once again called for the upteenth time and was promised feed back by the service request supervisor, Patricia Pule, who also probably thought 'aggh just another noise maker who doesnt deserve my efforts' and forgot about me as soon as she had put the phone down. My account gets debited monthly without fail, yet I get no satisfaction, how is that fair? The so called Service Request owner 'Cupid.o' could not be bothered and the supervisor, Patricia Pule refused to give her managers' (Masigo Motlhabi) email or office line. I am really dissapointed.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
