Worst Service

<p>On the 26th Novemeber 2016, i run out of munites, and I called Vodacom to add minutes, only to find out that I can call only Vodacom lines. I phoned in on the same day again in the evening to explain that I can only call vodacom and I was told that I need to go to networks search for the network and swith it off anf on, I did as instructed and luck. On the 28th Novemeber called Vodacom again for the same complain, and I was told that my matter has been taken to techinical support on a escalation matter. I phoned again on the same day in the afternoon, and the lady that I assisted me told me that she doesnt see any query been submitted to technicals. I phoned in again on the 29th November 2016, and I was told that the matter is still with technicals and I asked ifthey cant put more minutes that I can use while this is being sotred, and I was told that they cant as the is an order blocking them to add more minutes. Today the 30th November I went in to the Vodacom shop at Cresta spoke to a guy Enslin who was not helpful at all, he told me to switch the phone off take the sim card out and put it back after 20minutes, I did as instructed. As im saying this I still cant make phone call, access internet, my business its on stand still since the 26th November 2016, and all I get from customer service is sorry for the inconvienience thats all. They dont see my problem as urgent. Ref no# ********** 74593. I want to change a service provider this is absolutely ridiculous.</p>