Worst service

<p>Went for an upgrade, was offered a bundle deal including a Sam sung Galaxy S7, with a battery pack and a tablet. Went to the Vodashop, Canal Walk 3 consecutive days without them being able to process the upgrade due to not being able to find the deal they offered me on the system. This after countless emails and calls to their Head Office. 4 hours of my time well waisted. All excuse I got from Heinrich who helped me is that they are not responding to his emails. NO HELP AT ALL! WORST SERVICE EVER! Still don't have my new phone......</p>