Worst Service
<p>I have gone to Vodacom 5 times trying to apply for a contract! The first time I got declined because there was an account I was in arrears with allegedly a recent incident. Which I knew was not the case. I contacted the Credit Expert guys to find out why I was declined The Credit Expert guy I spoke to told me I would need to get a letter from Woolworths; as the arrears were coming from them to prove that I have been a good payer. I git the letter from Woolworths on Thursday which I took to Vodacom Melrose. This was to prove that for the past 3 months I have been paying Woolworths without arrears. For 3 days I have been going to Vodacom Melrose and there has been no feedback. Today we called the Acquisitions Department which has declined me AGAIN! Stating that I didn't pay for something in August and they refuse to tell me what that is! This is absolute bull! I have NO ARREAS whatsover since May. Everything has been paid on time and in full! So can Vodacom stop creating lies about not giving me a contract!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
