GC
Gabriel C

1 reviews | Active since Oct 2012

12 Sept 2016, 14:29

Worst Service

<p>I have lodged a query about my debit order, for 2 months now my Debit order has been more than what it should be.</p> <p> </p> <p>i have received massages from Vodacom saying my reference number has been escalated but till now have i received any feedback nobody has phoned me in connection with my query.</p> <p> </p> <p>Probably the worst ever service …</p> <p>Reference numbers</p> <p>1- ********** 0600</p> <p>1- ********** 9370</p> <p>First reference number I got was on the 8 August the second one was on the 25th august till now have I received any feed back</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2016, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

GC
Gabriel C's update13 Sept 2016, 09:12
Reviewer Update

Hi.

thank you i my query was resolved.