IA
Innocentia A

1 reviews | Active since Jan 2014

02 Aug 2016, 07:39

Worst service

<p>I am having endless problems with vodacom, i have requested to speak to a manager and someone with authority however i get the run around every single time. There is no direct line for a manager and every time i call into the vodacom accounts department i have to explaine myself and repeat what i had just said to an agent before. i have had my service suspended for something that is not even my fault, i have asked for recordings of my call and have been ignored.I have had it with vodacom and am cancelling my contract with them asap. i do not recommend anyone person to take out any contract with vodacom, they promise the world but deliver nothing.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 08:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team