Worst service
<p>On the 31st March Vodacom had cancelled my one contract putting it on pre paid when I did not give them and instructions to do that. When I had called them asking them the reason they told me that they are not sure. They pushed me from department to department and a manger from the cancellations department promised to call me back to date No call has been received and my problem has not been rectified. It's really disappointing that a big company like Vodacom can't deal with problems efficiently and ever ready to cut your line if they do not receive their payment. </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
