1 reviews | Active since Jun 2016

27 Jun 2016, 12:37

Worst Service

<p>Some of the worst I have seen in a While</p> <p>Keep up with the exuses of the new system and now one knows how it works.</p> <p>Was such a struggle to add a new contract to my profile and once again today to jsut get a normal PUK code from the call centre where i am transfered every where as the new system this and new system that. Once my contract ends i will not stay with Vodacom and will tell everyone about this, as Vodacom just dont care</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2016, 05:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update04 Jul 2016, 11:55
Reviewer Update

Hi Vodacom

Thanks that you tried to give me a call while i was in a meeting

No atempt was made to give me a call later