worst service

Dear reader <br> I write to you with urgent assistance in this matter I've been following up with no response from vodacom customer care services j called numerous times and was requested to take the matter up with the accounts department the email address I was given [Email Removed] I've emailed about 4 times with no reply hence for this complaint. I've taken out a 5 gig data router and until this day my account was not debited I called to query this after awhile I've been informed that my account number was incorrect of which it's the right account number. Can u please advise . I will not pay the extra R200 for the times that Vodacom tried debiting my account. Please revert back to me as to why was the system giving a error when trying to debit my account as the account number is correct on your system.