Worst service

I bought a new phone online with Vodacom yesterday. I had to activate the new sim card. I was waiting on the phone for 2 hours just so they can pick up the phone to activate it. I was told the sim card is activated and it will be ready to use in 5 hours. I switched on my phone the next morning( which is more then 5 hours), no message and the sim was not activated yet. Got on the phone again waited for yet another half an hour for them to finally pick up, just to be told sorry we can't activated it now there seems to be a problem.<br> Why sell phones and give new sim cards if you can't handle to activate the sim, you might have good deals( fyi not the best) but your customer service is up to....!!! The worst service from Vodacom and its not a new problem or the 1st time!!<br> Appoint more people to handle your clientele and make an effort to fix your systems! Its ridiculous!!