Worst service

Previously complained about a rude sales person on Hellopeter. A lady by the name of Olivia from Hellopeter Complaints department at Vodacom contacted me a few hours later informing me that they are investigating the matter and will provide feedback. Next thing I get a message that Vodacom has contacted me privately regarding my complaint. Later on I get a message that my call log has been been resolved and closed. Olivia did not get back to me so in the eyes of other users of Hellopeter it seems as if Vodacom has amicably resolved my complaint yet they are silent, which means they are promoting such bad attitude from their staff towards customers.

I want feedback of on how my complaint was resolved, and proof that action was taken. They can't give me that!!!