RP
RENE P
1 reviews | Active since Apr 2012
30 Apr 2026, 16:51
Worst Service
Worst Service ever. I have been a Fibre customer for 6 years. Since last week The vodapay app, is not reflecting the correct statements and invoices, dates to 2025. Great service cut due too incorrect payments made, Paid Up the service, now I'm unable to access certain webpages or services. Phoned numerous times, still not sorted. The authenticator light on my Router is OFF, have reported it many times, no feedback. Vodacom Fibre sort out my connection. Please
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
01 May 2026, 07:55Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply01 May 2026, 07:55
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
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RENE P's updateReviewer Update
01 May 2026, 10:11STILL WAITING ON A CALL??
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RENE P's update01 May 2026, 10:11
Reviewer Update
STILL WAITING ON A CALL??
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RENE P's updateReviewer Update
04 May 2026, 18:17Still waiting on a phone Call Vodacom. *** services still not restored!!!
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RENE P's update04 May 2026, 18:17
Reviewer Update
Still waiting on a phone Call Vodacom. *** services still not restored!!!
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RENE P's updateReviewer Update
13 May 2026, 10:38More Than 3 weeks now. No resolution!!
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RENE P's update13 May 2026, 10:38
Reviewer Update
More Than 3 weeks now. No resolution!!