Worst Service

I have purchased a iphone 6plus less than 1 year ago (still under warranty)<br> It has a faulty camera, speaker and it freezes, said to be part of a faulty batch.<br> <br> Instead of committing to what was said, \we usually don't open apple products as they are sensitive and fragile and it shouldn't take more than 10 working days". Vodacom has taken 9 working days thus far"