BS
Barry S
1 reviews | Active since Dec 2021
21 Dec 2021, 15:27
Worst Service
Worst service I’ve received in my life. Non of their Head support members gets back to you about your case or inquiries. My phone calls are getting ignored and no one seems to pay any attention.
They are full of promises and delays. My router was deleted by them without my knowledge and I was charged for 8 months for a new router that we later discovered was in strand, 50 km away from where I Live. I opened a ***** case and still no one has payed any attention.
It’s been 1 month since They promised to fix the issue and give me the new router so I still don’t have any INTERNET at my house!
I will advise no one to use them!
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Replies (1)Vodacom's replyOfficial
21 Dec 2021, 21:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2021, 21:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
