WORST SERVICE.

I am really tired of explaining the same thing over and over again. 1 every two to three months I have hours of no service on my contract simcard and every time I call and query, I am advised to do a simswap which will cost me more money on top of the current premium. and why is this happening sometimes ad only on 1 out of the 3simcards I have. 2 I have been asking for minutes to be removed from my account since June 2023 and I still receive those minutes to date. The consultants I speak seems uninterested in assisting me as the answer is always generic. please sort this nonsense or please contact me to cancel the contracts and I will not pay any early cancellation fee.