AC
Angi C

1 reviews | Active since Jul 2022

21 Jul 2022, 17:36

Worst serive ever

Worst service ever!!!

Have app**** for fibre in April. May they installed the fibre but it does not work. Then they found out they have placed it with Vumatel and not openserve. Then we needed to wait till month end to cancel the wrong order and place it with openserve. So the 1st of June the Openserve tech called arranged setup. And now I dont get the speed that I have paid for. After many tries nobody can help me.

And i needed to pay dor the fibre thats in correct from vodacom side. Now I have paid for fibre but dont get the speed that I have paid for.

I am fed up with Vodacom

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2022, 09:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team