Worst Sercive
<p>I Cancelled my 2 cotracts on the 9 February 2016 with Vodacom and paid the 2 cancellation fees. I then faxed the proof of payment as advised on the 12 February 2016. This showed on my statement as proof of payment at the end of February 2016. From then on it was only problems as they cancelled the one contract but not the other and continued to charge me month after month. Phone call after phone call and email after email was a waste of my time. Those involved were Justin Joseph, Muneeb Kolia, Alidia Brown all in June 2016. July and August was the Menlyn Branch Refilwe. We were referred to Midrand. On the 12 August - Nomava Manyamala promised to email the ref number as well as an answer. On the 8 September 2016, I email her again, still no answer. Then Vodacom threatened me with legal action all because I paid my accounts off. So take me to court and we will see who wins this case!!!!</p>
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
