WM
Warren M

1 reviews | Active since Oct 2015

12 Feb 2025, 12:00

Worst repair I've ev...

Worst repair I've ever experienced, sent it for repairs after a month finally got a response from them they repaired it but were unable to do diagnostics so I was told it will be under manufacturers warranty to replace the motherboard which I agreed now they telling me I owe 1000 in repairs when it 267 rand what's the point of having insurance with Vodacom if they don't cover a phone that would cost just double that to replace

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2025, 12:11
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team