WM
Warren M
1 reviews | Active since Oct 2015
12 Feb 2025, 12:00
Worst repair I've ev...
Worst repair I've ever experienced, sent it for repairs after a month finally got a response from them they repaired it but were unable to do diagnostics so I was told it will be under manufacturers warranty to replace the motherboard which I agreed now they telling me I owe 1000 in repairs when it 267 rand what's the point of having insurance with Vodacom if they don't cover a phone that would cost just double that to replace
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Replies (1)Vodacom's replyOfficial
12 Feb 2025, 12:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2025, 12:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
