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Diana O

1 reviews | Active since Feb 2019

26 Apr 2024, 12:13

Worst Provider Ever!!!!

My contract expired and I gave notice to cancel and convert to a pay as you go. Vodacom ignored my instructions and kept billing me. I then laid a dispute, which they also ignored and kept billing me.....it's all about money for them and not customer service!!!!

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Diana O's update26 Apr 2024, 15:19
Reviewer Update
Vodacom have excellent customer service, my complaint was resolved in less than 12 hours, now this is a service provider worth keeping my service with!!!
Well, done to the resolution consultant, you were outstanding, thank you for resolving my query and providing the best service!!!
***** STARS FOR VODACOM, YOU DESERVE IT.