MM
Maria M
1 reviews | Active since Dec 2014
22 Jul 2024, 20:37
Worst Provider Ever
I got a message to say I'm due for an upgrade. I then called to finalize. I went to a lower package and for the past 2 months I've been charged more and nearly double. I get told it was pro-rata, then I was told I am being charged both packages on the same number.
Do you even know what you guys are doing???
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Vodacom's replyOfficial
23 Jul 2024, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2024, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team