1 reviews | Active since Jan 2011
WORST Provider EVER
I have bee a Vodacom user for many years... Service I have received lately is beyond SHOCKING!!!<br> I have 2 routers on a 3gig contract, which is used ONLY at night... I check data status almost every day and make sure I never exeed limit... And if records are checked for all the time we have these contracts, it will show... In the last 3 months, a day or so before month end after having 1gig and more as per web and app status, ALL just dissapears.... All that Vodacom can say is, thats what the system says, nothing we can do... Sorry, move on...<br> This month, after checking data on Monday (1gig available) , suddenly today I have a bill of R740... TOTALLY shocked, phone Vodacom to Assist, they charge us R40 for report, which is INCORRECT month... How USELESS are they???<br> <br> We will be canceling the depit order untill these issues are sorted out...
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
