MM
Mosa M
1 reviews | Active since Dec 2019
14 Dec 2020, 18:05
Worst poorest service received from Vodacom
Good day this really getting irritating ,I wrote a review last week already regarding Vodacom,i have fully paid my contact with them 2 month's ago I am still not getting any form of assistance or feedback why my ITC hasn't been updated till now.....for 2 full month's still no feedback ,this is second review ..... Vodacom service is very very poor yoh .....I just need my ITC profile to be updated is that a lot to ask this is very bad for such a big company with all the resources are
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Replies (2)MM
Mosa M's updateReviewer Update
14 Dec 2020, 18:09Can someone please help me this is not right I have sent countless e-mails and called legal department what i get is that they fixing it for whole 2 month's ,for doing a simple thing just Update my ITC only you i am so disappointed with Vodacom.
MM
Mosa M's update14 Dec 2020, 18:09
Reviewer Update
Can someone please help me this is not right I have sent countless e-mails and called legal department what i get is that they fixing it for whole 2 month's ,for doing a simple thing just Update my ITC only you i am so disappointed with Vodacom.
Vodacom's replyOfficial
15 Dec 2020, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2020, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team