Worst Place ever Vodacom

Vodacom, I have tried to be nice we tried our best but no one is getting back to us please contact me urgently I have questions your departments doesn't answer how am I going to sort this out if your employees don't get back to me and do their job half and doesn't really want to assist. My mom is disabled and this is what we have to sit with. Could you please let someone from the correct department contact us urgently I will also do a Hello Peter review as well. I will make sure that I myself never take a contract out with your company in future. We had contracts to the value of R6500 per month before our contracts decreased now to R3200 per month I am so disappointed. Could you please let me know where we can go and sort this out none of the numbers worked transferring us from department to department and requesting the people to call us and they don't.