1 reviews | Active since Jul 2017
Worst People, Worst Service, Worst Business
<p>This review will never make a difference, just like all the other reviews for Vodacom, they make too much money to concern themselves with problems within their business and their clients.<br /> <br />7 x Branches, 9 x Telephone Numbers, 31 x Calls (on my own phone although all these calls where to other Vodacom outlets, not a single person offered to phone any of the outlets to find out whether they have the product I'm looking for) and no one gave a **** about me, about paying my bill, about upgrading.<br /> <br />Never have I ever felt so useless in a situation like this, and all I'm thinking was "Vodacom doesn't care, they never will, all I am is a Computer Generated Debit Order and that is all I will ever be. It doesn't matter how mad I get or how much I complain, it will NEVER change"<br /> <br />I would love to take my contract to another network but you all have the same probem, you don't give a **** about your clients.<br /> <br />Will anything be done about my complaint, probably not, will Vodacom take this complaint seriously and actually do something, probably not, will it ever change, probably not.<br /> <br />Thank you Vodacom, for making what was supposed to be an awesome day and turning it into a "****fest". I despise you for that.<br /> <br />Regards</p> <p>Unsatisfied Computer Generated Debit Order</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
