CL
Chrisna L

1 reviews | Active since Sept 2022

08 Oct 2023, 19:59

Worst pathetic vodacom service

Worst ever nothing good to be a client of Vodacom.......

i am a client of this pathetic service provider fir more than 15 years but think its time to change. Firstly I was battling with them to cancel a contract for more than 3 years after it was not used then they make me an offer that sounded great but from March I am paying R80 rand for 5GB that I cannot use still waiting for my sim card every time I contact them they promise to help but unfortunately nothing happens.

I can not believe that these service providers dont worry about their loyal customers

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2023, 08:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CL
Chrisna L's update16 Oct 2023, 12:30
Reviewer Update
Thank you Vodacom another week without any one calling or trying to assist me how pathetic really are you in need of no more clients making more many so you dont need to keep the customers