PT
Puleng T

1 reviews | Active since Feb 2018

16 Feb 2018, 15:50

Worst online shopping experience ever!

I upgraded my contract online, I was told the delivery takes 5-7 days, very long! I got a call to confirm my information, after that silence. What it that, who does that?

0
Replies (2)
Vodacom
Vodacom's reply16 Feb 2018, 16:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Feb 2018, 14:42
Official

Hi Puleng

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ